PRIVACY POLICY

By accessing our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Service or services across partnered and unaffiliated sites, you accept the policies and practices described in this Privacy Policy. Each time you visit our website or use the Service, and any time you voluntarily provide us with information, you agree to our collection, use, and disclosure of the information you provide. Whether or not you register or create any kind of account with us, this Privacy Policy applies to all users of the website and the Service.

INFORMATION WE COLLECT

We may collect both “Personal Information” and “Non-Personal Information” about you.

Personal Information: Information that can personally identify you, such as your name, email address, and any additional information you voluntarily provide when subscribing to our mailing list, using our Service, or participating in optional surveys or feedback forms. We may also collect consent preferences, such as opt-ins for specific types of communications.

Non-Personal Information: Information that does not identify you personally but helps us enhance your experience and improve our Service. This includes:

  • Usage Data: Information on how you interact with our website, such as pages visited and time spent on each page.
  • Cookie Data: Collected through cookies and similar technologies to remember your preferences and personalize your browsing experience. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). You may disable cookies in your browser settings, though some parts of our Service may not function properly without them.
  • Browser and Device Type: Information about your browser, device, and operating system to ensure compatibility and optimize website performance.
  • Referring URL: The source that directed you to our website, such as social media links, search engines, or other sites.
  • General Demographic Information: Basic, non-identifiable demographic insights, like country or general age ranges, to understand visitor trends.
  • Purchase Tracking (Optional)Anonymized tracking of users who click through to Amazon or other stores, enabling us to understand interest in specific offerings without gathering sensitive purchase data.
  • Feedback and Interests

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies enable us to remember your preferences, analyze website traffic, and provide personalized content.

Cookie Consent Mechanism

To comply with GDPR and the ePrivacy Directive, we provide a cookie consent banner for users accessing our website from the EU. This banner allows you to:

  • Manage your cookie preferences,
  • Provide explicit consent for non-essential cookies, and
  • Withdraw consent for tracking cookies at any time.

Please note that certain features of our website may not function properly without cookies. You can adjust your cookie settings in your browser or through the cookie preferences menu available on our website.

Non-essential cookies, such as those used for analytics or personalized content, are blocked until you provide explicit consent. You may manage or withdraw your consent at any time through the cookie banner or the cookie settings menu on our website.

Automated Verification Tools

To protect our website from spam and abuse, we use automated verification tools to ensure interactions are initiated by humans, not bots. These tools may collect certain data, including:

  • Device and Browser Information: Such as IP address, browser type, and operating system.
  • Behavioral Data: Such as mouse movements and clicks.

The information collected is processed solely for security purposes in compliance with applicable privacy laws, such as GDPR and CCPA. These tools adhere to GDPR’s data minimization and purpose limitation principles, ensuring that only the necessary data is collected and processed strictly for security purposes.

By using our website, you acknowledge and agree to the use of these tools and the processing of data required for their functionality.

HOW WE USE AND SHARE INFORMATION

Personal Information

We do not sell, trade, or rent your Personal Information to third parties without your consent. We may share your Personal Information with trusted vendors and third-party providers who perform services on our behalf (e.g., managing our mailing list, data storage). These providers collect, use, and disclose your information only as necessary to perform these services and are required to follow strict guidelines to protect your data.

Non-Personal Information
We use Non-Personal Information to improve the Service and analyze user trends. We may share aggregated Non-Personal Information with partners and advertisers to enhance user experience and develop relevant content.

Marketing Communications and Consent
We require explicit consent for subscribing to our mailing list, in compliance with CASL and GDPR. This consent ensures that you have opted in to receive communications about our updates, services, and other relevant information.

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link provided in any of our emails.

Your preferences will be updated promptly, and we will take all reasonable steps to ensure you no longer receive marketing communications.

THIRD-PARTY SERVICES AND INTERNATIONAL TRANSFERS

We select providers based on their reputation and demonstrated commitment to data protection, including publicly available information and certifications. However, we do not conduct formal audits or enter into separate agreements with these providers. While we carefully select reputable third-party providers based on their industry standing and commitment to privacy and data protection, they operate independently, and we cannot guarantee their practices.

By using our Service, you acknowledge and accept that:

  • Data may be processed or stored by these providers, potentially in jurisdictions outside Quebec or your home location.
  • We rely on the providers’ public privacy commitments and industry reputation to ensure compliance.

DATA PROTECTION AND SECURITY

We implement reasonable precautions and follow industry best practices to protect your Personal Information. However, these measures do not guarantee that your information will not be accidentally or intentionally accessed, disclosed, altered, or destroyed in breach of these precautions. By using our Service, you acknowledge and agree to assume these risks

DATA RETENTION POLICY

We retain Personal Information only as long as necessary to fulfill the purposes described in this policy. Data will be deleted upon unsubscribing, unless it must be retained for legal or security purposes.

Data from inactive accounts or subscriptions is retained for a period of 24 months, after which it is deleted unless required for legal or security purposes.

YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

Depending on your jurisdiction, you may have the following rights regarding your Personal Information:

  • Access, Correction, and Deletion: You may request access to, correction of, or deletion of your data by contacting us.
  • Data Portability (EU GDPR): You have the right to request that your Personal Information be provided in a portable format.
  • Right to Restrict Processing (GDPR): You may request limitations on how we process your data under certain conditions.
  • Right to Object (GDPR, CCPA): You may object to the processing of your data, including for direct marketing purposes.

You can exercise these rights by contacting us directly using the contact form. Additionally, you may unsubscribe from promotional emails at any time by clicking the unsubscribe link in our communications.

We strive to process your unsubscribe request immediately. If you continue receiving emails from us, please contact us using the contact form so we can promptly resolve the issue.

INTERNATIONAL MERGERS OR ACQUISITIONS

In the event that Maya Shine undergoes a business transaction, such as a merger, acquisition, or sale of assets, your Personal Information may be among the assets transferred. You acknowledge and consent to such transfers as outlined in this Privacy Policy. Any acquirer of our assets will continue to process your Personal Information in accordance with this Privacy Policy.

 

Users will be notified of any significant changes to data handling practices resulting from a merger or acquisition. During this process, you may exercise your rights, including accessing, correcting, or deleting your Personal Information, as permitted by applicable laws.

As part of the Service, we may provide links to other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Service. We encourage our users to read the privacy statements of other websites before proceeding to use them.

AGE REQUIREMENT

By using the Service, you represent that you are at least 18 years of age.

 

We do not knowingly collect Personal Information from individuals under 18. If we become aware that Personal Information has been collected from a minor, we will take steps to delete such data promptly. Parents or guardians may contact us using the contact form to request the deletion of their child’s information.

AFFILIATE DISCLAIMER

FLONA Vision Inc. participates in affiliate programs, such as the Amazon Services LLC Associates Program, which provides a means to earn fees by linking to Amazon.com and affiliated sites. This means that if you click on an affiliate link and make a purchase, we may earn a commission at no additional cost to you.

DISCLAIMER AND LIMITATION OF LIABILITY

While we strive to take all reasonable measures to secure your personal information, we cannot guarantee absolute security. By using our website and services, you acknowledge and accept the inherent risks associated with data transmission and storage.

 

Nothing in this Policy limits liability for gross negligence, fraud, or any liability that cannot legally be excluded under applicable laws.

 

To the fullest extent permitted by law, FLONA Vision Inc., its officers, directors, employees, and agents are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from unauthorized or accidental access, loss, or misuse of your information, or your use of the website or services, including but not limited to loss of data, revenue, or profit.

AUTOMATED DECISION-MAKING AND PROFILING

We may use limited automated decision-making and profiling for non-intrusive marketing purposes, including:

 

  • Segmenting our mailing list based on engagement, such as open rates or clicks, to send content that is most relevant to you.
  • Timing communications to reach you at optimal moments based on past engagement.
  • Customizing content within our emails to match topics or products that align with your previous interests.

 

By subscribing, you agree to these non-intrusive marketing practices.

 

We do not engage in intrusive automated decision-making, such as:

 

  • Tracking users’ activities across different websites or platforms to build detailed profiles.
  • Analyzing sensitive data like health information, political beliefs, or religious affiliations for targeting.
  • Collecting real-time location data for location-based ads or notifications.
  • Conducting psychological profiling to infer personality traits or moods.
  • Persistent or aggressive retargeting based on previous interactions, especially if the user has opted out.
  • Making automated decisions that have significant impacts, such as creditworthiness or employment eligibility, without a clear opt-out or review process.

 

Should we expand our use of automated decision-making beyond these limited purposes, we will notify you and provide options to manage your preferences.

DATA BREACH NOTIFICATION POLICY

In the event of a data breach that may affect your Personal Information, we will notify you and any applicable authorities within the legally required timeframe. While we take all reasonable precautions to protect your data, by using our Service, you agree that we are not liable for any direct, indirect, incidental, or consequential damages arising from unauthorized access, disclosure, or misuse of your information, to the fullest extent permitted by law.

CHANGES TO THIS PRIVACY POLICY

The Company reserves the right to modify this Privacy Policy at any time. If changes are made, we will update this page to keep you informed about what information we collect, how we use it, and under what circumstances we disclose it.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

For significant changes, we will notify you by email and provide a link to the updated policy. Continued use of the Service after receiving this notification indicates your acceptance of the changes.

CONTACT US

If you have any questions about this Privacy Policy, our data protection practices, or wish to exercise your data rights, please use the contact form to reach our Data Protection Officer (DPO).

 

Last Updated: This Privacy Policy was last updated on January 3, 2025.